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Software tailored to your industry? Unlike horizontal SaaS solutions that serve a broad range of businesses, vertical SaaS solutions are designed with deep knowledge of specific markets—making them more intuitive, efficient, and impactful. these software companies are able to develop deep expertise in those niches.
Most businesses use dozens of web applications and software to manage daily operations. Solutions to manage finances, communication tools, project management apps and many other solutions are used daily to keep your business in business. Are your critical applications segmented and siloed?
The term SaaS platform gets tossed around a lotbut what does it actually mean, and why does it matter for today’s software companies? Whether you’re building your first product or scaling an established solution, understanding the SaaS platform model is essential for long-term growth. Contact sales What is a SaaS Platform?
But launching your eCommerce store is just half the equationaccepting payments efficiently and effectively is a whole different ball game. On the surface, it seems effortless, with customers only taking a few seconds to initiate and complete payments. The eCommerce paymentsolution infrastructure involves several key players.
According to the US Federal Reserve in 2022, general-purpose card payments reached $153.3 On top of that, 69% of Americans online in 2023 said they used digital payment methods to make a purchase. To address evolving customer demands and accept electronic payments, you need a payment processing system.
The real key to sustainable growth and increased revenue lies in maximizing payment attachment – the adoption and usage of integrated payments by your existing customer base. We recently had the privilege of sitting down with a panel of payments experts from Stax for a masterclass on this critical topic.
Navigating the world of payments can be complicated, especially when you’re running a software business with many moving parts. Embedding payments is a great first step, but encouraging merchants to adopt payments and onboarding them is another hurdle many ISV/SaaS businesses run into.
If youre a software provider looking to boost revenue, streamline operations, and deliver more value to your users, ISV integrated payments can be a game-changer. Embedding payments directly into your platform can unlock tremendous benefits both for you and your users. The best part?
The average churn rate for the software industry as a whole is 14%. As a SaaS business leader, reducing software user churn is an important part of maintaining your customer base and increasing revenue. TL;DR The average software industry churn rate is 14%, but SaaS companies should aim for under 2%. Looking to measure churn?
We’ll also outline how to choose the best paymentsolutions for your unique business needs. Credit card merchant services are the systems, tools, and agreements that allow businesses to accept payments via credit and debit cards.
In line with that, we’re thrilled to announce that Stax Connect ISVs can now give merchants the ability to accept PayPal, Venmo, and Pay Later (BNPL). Adding PayPal to your list of accepted payment methods opens up a range of benefits for you and your merchants alike. Talk to sales Why Enable PayPal for Your Merchants?
Small businesses in America and worldwide have to choose from a wide variety of accounting softwaresolutions, and this range of choices can be overwhelming. Research shows that 64% of small businesses use accounting software and the market for accounting softwaresolutions is projected to be worth $4.3billion by 2023.
The rapid evolution of embedded payments is reshaping industries and unlocking new opportunities, particularly for small business sectors that have often been overlooked. Adam Gray , Chief Transformation Officer at Stax, recently sat down with Hal Levey of PYMNTS to discuss emerging trends in payment processing and vertical integration.
Finance executive brings 35+ years of financial expertise to spearhead StaxPayments’ next chapter of strategic expansion, building on the company’s solid foundation and customer-first approach. ORLANDO – June 11, 2025 – StaxPayments , Inc. and Canada.
Ever wondered how AI is shaping the world of payments? Staxs Mark Sundt sat down with John Gaffney from PYMNTS to dig into this topic. As Chief Technology Officer at Stax, Mark’s at the forefront of artificial intelligence in the industry. “Those are super suspicious,” Sundt emphasized.
Let’s say you ran a CRM business where you charged your customers $1000 a year over 12 monthly payments. Here are some mistakes to avoid: Counting one-time payments as MRR: One-time fees, like set-up charges, or non-subscription purchases don’t fall in recurring revenue, as you can’t rely on these payments each month.
Completing online payments via manual card entry can be time-consuming and off-putting for customers. This article will cover everything you need to know about Click to Pay, including its history, how it works, and how you can implement the payment method in your business. Learn More What is Click to Pay?
The merchant underwriting process is a critical step that payment processors and financial institutions use to assess the risk associated with onboarding new businesses. Merchant account underwriting is the evaluation process payment processors use to assess whether a business meets the criteria for accepting credit card payments.
Credit and debit cards have become the preferred payment methods for many, and it isn’t hard to see why. This small rectangular piece of plastic enables customers to ditch bulky wads of cash, making payments easier and safer. Interchange fees (or swipe fees) might appear to be just a cost merchants pay to accept card payments.
As your business grows, the tools powering it need to evolve tooand that includes your paymentsolution. From handling higher transaction volumes to enabling new revenue models, the right system should grow with you and streamline both your operations and your customers checkout experience. The right system simplifies growth.
Industry data shows that 70% of consumers say the availability of their preferred payment method is very or extremely influential when choosing an online store. A payment processor and payment gateway are both crucial components in transactions, as they enable the various ways that shoppers want to pay.
In recent years, businesses have seen this massive shift from desktop to mobile devices which has forced them to develop apps with built-in integrated payment gateways. But when it comes to payments, mobile apps have to contend with a few unique challenges.
The world of payments is constantly evolving, with new technologies and shifting business demands reshaping how money moves. In an interview with Karen Webster , CEO of PYMNTS , Paulette Rowe , CEO of Stax, pulled back the curtain on the critical strategies and innovations driving the next wave of payment partnerships.
As a SaaS business owner, you are always looking for ways to improve your software and boost your bottom line. When adding payment features for software users, the importance of including customer support for payment processing is no different.
For companies looking to scale, Independent Software Vendors (ISV) are a crucial tool that provides specialized softwaresolutions that integrate seamlessly with existing business tools. As anISV, Stax works with a number of software partners to give sub-merchants total control over how they operate their businesses.
The desire for frictionless payments skyrocketed contactless transactions to 8.1 The system generates a one-time encrypted code for each transaction, preventing fraudsters from stealing payment data. This is why 90% of shoppers still prefer contactless payments post-pandemic. billion during the COVID-19 pandemic.
Building loyalty as a business means meeting your customers where they are, especially where payment options are concerned. Thanks to smartphones and secure authentication, mobile payments continue to explode in usage. Mobile paymentsystems are revolutionizing how consumers pay for goods and services.
In a consumer landscape where convenience is always a priority, credit card processing has become an essential mechanism for businesses to accept payments seamlessly. But behind every smooth credit card transaction is a complex system connecting various entities—most of whom take a cut out of the transaction.
There is no such thing as a “free” payment processor, but there is a solution that can help to alleviate the financial burden: surcharging. Unfortunately, they’re unavoidable, and most companies can’t afford to refuse credit card payments. Unfortunately, these fees are unavoidable.
Strengthen Fraud Prevention Measures Implement robust fraud detection and prevention systems to minimize the occurrence of fraudulent transactions. Make it easy for customers to contact you and offer solutions such as exchanges, store credits, or partial refunds when appropriate.
And yet, accepting non-cash forms of payments is more or less required to operate a modern business, at least in the U.S. Credit, debit, and digital payments have far and away become the most popular payment method. Cash has dropped to less than 20% of all US payments in recent years.
Up to 42% of shoppers in the US abandon their cart if their favorite payment method isnt available. Meanwhile, retailers that provide at least three of the most popular payment methods in any market increase their conversions by up to 30%. Need to integrate payments? One way to do this is by offering credit card integrations.
If you take a lot of ACH payments, then leveraging an ACH API can streamline your processes and ensure you’re able to take payments in an efficient and secure manner. Join the Payments-Led Growth Movement Sign up to keep up-to-date with the latest trends in payments, vertical SaaS, and technology from industry experts.
In a recent interview with Austin Prey from PYMNTS , Adam Gray , Chief Transformation Officer at Stax, shared his perspective on the challenges and opportunities facing independent software vendors (ISVs) as they integrate paymentsolutions to meet the diverse needs of their merchant customers.
There are a few things a business can do withoutand a retail POS system isnt one of them. Today, POS systems have evolved. But searching for a POS system for your retail business can feel like unraveling a complex web of features, pricing structures, and other considerations. Talk to sales What is a POS System?
Credit cards are a staple in the wallets of consumers today, and they will undoubtedly be a payment method of choice for years to come, particularly as the adoption of mobile and contactless payments continues to grow. In fact, ResearchAndMarkets.com forecasts the global credit card payment market to grow to $762.16
Customers in this age of instant gratification always expect a smooth and seamless online payments experience. As a business owner, you must have a clear understanding of how online payments processing works to be able to create a hassle-free checkout process that will keep buyers coming back to your eCommerce store.
Accepting credit card payments at your business is a surefire way of increasing customer satisfaction and retention. Also, credit cards contributed to 27% of the spending at point-of-sale (POS) systems worldwide. TL;DR Tiered pricing is a popular strategy several payment processing companies use. Don’t believe it?
Choosing a payment processing partner isn’t just about finding a way to accept credit cards, it’s about building the financial foundation of your business. With so many players in the payments space, from banks and fintechs to all-in-one platforms, figuring out who does what (and who’s right for you) can quickly get confusing.
Stax Connect’s recent webinar, featuring CardX Founder Jonathan Razi , offered ISVs insight into this intricate challenge, providing expert guidance on surcharging compliance and a glimpse into the future of payment processing. Razi touched on the importance of system flexibility.
Hunting for a payment processor provider for your business shouldn’t be one of those things. When digging through the thousands of solutions that are meant to help you accept payments, finding the right tools is a priority but it’s not everything. Learn More 7 Steps to Select the Best Payment Processor for Your Small Business 1.
Question: what’s the best way for your business to get paid while satisfying your customer’s need for varied payment options and convenience? Answer: know the top modes of payment your customers prefer, and ensure you accept them. You will need POS terminals to accept and process in-person card payments.
Consumers are increasingly gravitating towards cashless payment options, including debit card and credit card payments, as well as online payments, contactless payments , and mobile credit card processing services. A smooth, secure payment experience builds customer trust. The checkout experience is everything.
Whether you are starting a new online store or looking to grow your existing brick-and-mortar small business, you must make provisions for accepting credit card payments. A study by the Federal Reserve Bank of San Francisco showed that credit cards account for 31% of all payments, significantly more than cash at 18%, and debit cards at 29%.
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