User Pilot

MARCH 25, 2024

Because it improves your business’ profitability, understanding and reducing churn also gives you a better customer acquisition cost to customer lifetime value (CAC: CLV) ratio. Use checklists to guide users toward key actions within your app. Outside of the lost revenue that comes from losing customers (and that is a lot!),

Underperforming Technical Team 92

Underperforming Technical Team SaaS Payments Payment Solutions Payment Methods 92

ChurnZero

AUGUST 14, 2020

At ChurnZero, we’re humble enough to admit that Customer Success software can’t do it all, and quite frankly, it shouldn’t. We stick to our circle of competence and focus on our area of expertise: Customer Success software. Customer Relationship Management (CRM) Software. Customer Support/Service Software and Ticketing Systems.

Payments 87

Payments Payment Solutions Customer Success Software Review 87

Stax

MAY 21, 2024

The consistent software updates and upgrades have made it easier than ever to run businesses. We’re seeing a similar trend in the legal industry, where law firms rely on case management systems to run their businesses. If you’re selling law practice management systems to law firms, you’re definitely not alone.

Payment Solutions 88

Payment Solutions Payment Services Payments Software Review 88

Intercom, Inc.

AUGUST 29, 2019

It’s no surprise that one of the key levers for growth as you go from startup to scale-up is your sales team. How quickly you’re able to accelerate growth depends on your ability to build a nimble sales org and develop a strong sales strategy. There were a thousand people in this seminar that he was doing, and it was just Q&A.

Scale 172

Scale Sales Hiring Scaling Payment Services 172

Sales Hacker

MARCH 2, 2020

The New Solution Selling. You Can’t Teach a Kid to Ride a Bike at a Seminar. Integrity Selling for the 21st Century. Sales Development and Prospecting. The Sales Development Playbook. Predictable Revenue. The 5 Dysfunctions of a Team. The Challenger Sale. The Little Red Book of Selling. Agile Selling.

Scale 141

Scale Sales Hiring Sales Recruiting Payment Methods 141

SaaStr

AUGUST 9, 2019

To date they have raised over $113m in financing from some of the best in the business including Tiger Global, Battery Ventures, Boldstart, Canaan, Cisco, and Redpoint, just to name a few. What ratio of revenue is healthy for professional services to account for? Here’s what Eyal and Megan talk about: How to develop software faster.

SaaS Payments 130

SaaS Payments Cloud Technical Review Scale 130