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What is an Online Terminal and Why Do Merchants Need One?

Stax

Online payment systems are the standard. Online terminals (sometimes referred to as virtual terminals) power various types of transactions, including eCommerce and payments made over the phone. They act as a bridge between traditional payment processing and online payment possibilities.

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Achieving Customer Success Maturity: Focus Areas, Pitfalls, and Warning Signs

ChurnZero

You naturally generate loads of customer data – from usage data and payment data to logged tasks, activities, and calls – that often gets overlooked. Traditionally, this structuring was done through internal webinars, such as lunch and learns or win-lose deep dives.

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13 Ways to Satisfy Customer Needs and Exceed Customer Expectations

User Pilot

Educate customers with resources in multiple formats like blogs, webinars , or videos. Anticipate future customer needs and work proactively to find solutions. In the B2B SaaS context, these needs normally revolve around solving particular business problems, improving operational efficiency, or gaining a competitive advantage.

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May 10 – Customer Success Jobs

SmartKarrot

Working on new customer onboardings to map their business needs and design bespoke centered solutions tailored to their use cases and business logic. Maintain clear and updated documentation on all information gathered to ensure the rest of the team is enabled to operate efficiently. to increase their utilization features.