ChurnZero

MAY 20, 2021

You naturally generate loads of customer data – from usage data and payment data to logged tasks, activities, and calls – that often gets overlooked. This payback could be through increased revenue retention or the number of accounts each of your existing CSMs manage. Warning Sign to Level Up.

Customer Success 90

Customer Success Payments Payment Services Scale 90

User Pilot

MAY 8, 2024

Satisfying customer needs is essential for retention and loyalty. Educate customers with resources in multiple formats like blogs, webinars , or videos. Anticipate future customer needs and work proactively to find solutions. We also share 13 strategies to help you cater to various needs. Let’s get to it.

SaaS Payments 105

SaaS Payments Payment Solutions Payment Services Payments 105

SmartKarrot

MAY 10, 2021

Working on new customer onboardings to map their business needs and design bespoke centered solutions tailored to their use cases and business logic. Maintain clear and updated documentation on all information gathered to ensure the rest of the team is enabled to operate efficiently. to increase their utilization features.

Customer Success 10

Customer Success Payment Services Sales Recruiting Payments 10