Chart Mogul

NOVEMBER 15, 2019

Running a successful subscription business depends on forging strong relationships with your customers. Editor note: This article is based on a presentation Ingmar gave at SaaS Movement. I’ll share some of the reasons for that decision below. Why customer success is so important for SaaS companies.

Customer Success 52

Customer Success Scale Sales Hiring SaaS 52

Chart Mogul

NOVEMBER 15, 2019

Running a successful subscription business depends on forging strong relationships with your customers. Editor note: This article is based on a presentation Ingmar gave at SaaS Movement. I’ll share some of the reasons for that decision below. Why customer success is so important for SaaS companies.

Customer Success 56

Customer Success Scale Sales Hiring SaaS 56

SaaStr

AUGUST 19, 2020

So I’ve been in the valley off and on for about 22 years. I grew up in a really small town in Canada on the shores of Lake Huron and in that community, sailing was a really big part of the community and the way of life. So with that, welcome on board, let’s set sail. It is gnarly out there.

Scale 263

Scale Underperforming Technical Team Sales Hiring Leadership 263