Metrics Underperforming Technical Team User Experience Workshop 
Intercom, Inc.
JUNE 14, 2018
Looking for an example of a happy, high performing product team? I hosted Laura on our podcast to learn everything from why assembling a great product team is like pulling off a heist, to tips for improving collaboration and marrying business needs with user goals. Balancing business goals with user needs.
User Pilot
DECEMBER 22, 2023
Who is responsible for user research at your SaaS? Are all teams involved or is it just a select few with specialist expertise? It also helps them better understand user needs and preferences and fosters a customer-centric culture. If it’s the latter, your organization may benefit from democratizing research.
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User Pilot
MAY 12, 2024
Plus, the platform uses sophisticated data science capabilities to help you make better-informed, data-driven decisions to improve user experience. If your team members come from non-technical backgrounds, they might struggle to use Heap to the fullest. Set up your metrics to measure growth and retention.
User Pilot
MARCH 14, 2024
Here are three scenarios where it makes sense to look for a Heap alternative : Your team lacks technical know-how – While it’s easy to install and configure Heap, navigating its features requires a bit of technical expertise. If your team members come from non-technical backgrounds, they might struggle to use Heap to the fullest.
User Pilot
MARCH 14, 2024
Here are three scenarios where it makes sense to look for a Heap alternative : Your team lacks technical know-how – While it’s easy to install and configure Heap, navigating its features requires a bit of technical expertise. If your team members come from non-technical backgrounds, they might struggle to use Heap to the fullest.
User Pilot
MARCH 14, 2024
Here are three scenarios where it makes sense to look for a Heap alternative : Your team lacks technical know-how – While it’s easy to install and configure Heap, navigating its features requires a bit of technical expertise. If your team members come from non-technical backgrounds, they might struggle to use Heap to the fullest.
User Pilot
MARCH 14, 2024
Here are three scenarios where it makes sense to look for a Heap alternative : Your team lacks technical know-how – While it’s easy to install and configure Heap, navigating its features requires a bit of technical expertise. If your team members come from non-technical backgrounds, they might struggle to use Heap to the fullest.
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