SaaStr

MARCH 23, 2025

For a VP of Customer Success (VPCS), their “quota” or ownership should revolve around two key metrics: Net Revenue Retention (NRR) and Gross Retention Rate (GRR). NRR is the North Star metric for customer successit measures how much revenue youre retaining and expanding from your existing customer base.

VPCs (Virtual Private Cloud) 162

VPCs (Virtual Private Cloud) Customer Success Churn Retention 162

How To Buy Saas

MAY 21, 2025

Cloud ATS solutions typically provide multi-currency and multi-language capabilities , integration with global job boards, and compliance with international regulations (e.g., In general, for most companies looking for agility and innovation, cloud-based ATS are the go-to in 2025, while on-premise solutions serve niche requirements.

Systems Review 52

Systems Review Sales Recruiting Sales Hiring Technical Review 52

SaaS Metrics

JUNE 10, 2019

The data deletion policy is defined in the service level agreement and must specify what would happen to the customer data once the data retention period ends. VPC and VPN. VPC/VPN is arguably a better option than multi-tenant instances, providing customers with more control over their data. Data Deletion Policy.

VPCs (Virtual Private Cloud) 40

VPCs (Virtual Private Cloud) Technical Review SaaS Systems Review 40