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9 Must-Have Integrations to Level Up Customer Success Software

ChurnZero

The tool is used to facilitate and track interactions between support agents and customers via live chat, social media, phone, and email (often ticketing) as well as to create knowledge bases and other self-service customer help resources. Webinar software is a virtual seminar platform that creates live or recorded video presentations.

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Everything we’ve learned about scaling sales

Intercom, Inc.

I worked with Jack Welch of GE for a couple of months to get his online MBA program off the ground, and when I started my first company way back in the day, Jack came to Boston to do one of his conferences. There were a thousand people in this seminar that he was doing, and it was just Q&A. Those are two things you cannot train.

Scale 172
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Flow’s Daniel Scrivner on the brave new world of asynchronous productivity tools

Intercom, Inc.

As the CEO of Flow , a flexible project management app for teams, Daniel is working to create a productivity tool that defies conventional metrics, meaning that it simply allows you to get your most important work done without monopolizing the time you spend in the software itself. What seminars could I go to? billion in 2015.