Remove Market Segmentation Remove Onboarding Remove Payment Methods Remove Venture Capital
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After Selling For $580M, Here’s What I Learned About SaaS During My Time At Buildium

Outseta

What started as Dimitris (now my Co-founder at Outseta ) writing a few lines of code to collect rent payments from tenants he had living in a duplex in Providence, Rhode Island, turned into something worth hundreds of millions of dollars 15 years later. Venture capital is a tool and a commitment, not an outcome.

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Customer Success: The Definitive Guide to Customer-centric Growth 2020

Sixteen Ventures

In 2019 I worked with amazing companies, venture capital firms, and startup accelerators around the world. Metering / Billing / Payment Process. Customer and User Onboarding. Customer Onboarding. Customer Onboarding: How to Design and Implement an Effective Onboarding Process. Customer Acquisition.