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11 Key SaaS Roles and Responsibilities in 2023

User Pilot

Customer Success Manager: This person is responsible for customer relationships and experience as well as acting as the voice of the customer. Customer Onboarding Specialist: Responsible for helping new customers get up and running with the company’s products. Come up with product and new feature ideas.

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Web Summit Rio 2023: Summary of days 2, 3, 4.

SaaSHolic

The cost of capital has gone up, and digital markets have returned to normal market sizes, leading to a new environment of lower valuations and less money in the market. Responsible tech in an era of hostile tech Rebecca Parsons, CTO (Thoughtworks.) Web Summit Rio, day 3. apareceu primeiro em SaaSholic.