Interviewing SaaS Software Improvement 
Tom Tunguz
APRIL 18, 2017
At SaaStr earlier this year, I spoke about the huge potential of machine learning in SaaS. In that talk, I broke down some of the advances in ML that might be useful for software companies. In the discussion that ensued, I stressed the importance of not letting the technology obfuscate the value proposition of the software.
User Pilot
MARCH 4, 2024
A good example of progressive disclosure in SaaS is an interactive walkthrough that reveals key activation tasks one step at a time. This security enables more creative and fearless interaction with the software, improving overall user satisfaction. Writing in Google Docs. User persona example.
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