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SaaS User Management Tips and Best Practices

User Pilot

TL;DR SaaS user management is creating and managing how employees access SaaS applications in an organization. Managing user accounts and access improves employee productivity, boosts security, and fosters collaboration. It also enables companies to track and manage SaaS subscriptions. Which tools do they use most?

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SaaS Security: Basic Principles and Best Practices

SaaS Metrics

The concerns about SaaS security grew as more and more users started embracing the new technology, but is everything all that bad as online reviews and opinions suggest? Identity Management. Identity theft isn’t much of an issue when you are dealing with well-known and reputable providers. What Puts SaaS Apps at Risk?

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What is a good Net Retention Rate in SaaS?

CustomerSuccessBox

You mostly need repeat purchases to get payments with a subscription model and it is easier to impress existing customers than starting all over to acquire new ones. Best practices: Consumption vs subscription. They have many customers buying two or more products due to trust! Know more about NRR: What is net dollar retention?

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How Companies do Software Training and Onboarding

Upscope

Soon I'll also be using software for SOC2 certification management, product management, recruitment and any process which can be handled better by a system rather than an Google Sheet. SaaS administrators may not be familiar with configuration and release management practices. SaaS deployment tools are still maturing.