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10 Sentiment Examples for Improving Customer Satisfaction [+ Tools]

User Pilot

Sentiment analysis makes it possible to compare your product to competitors, evaluate the impact of your product/marketing efforts, and gather actionable growth insights. You can collect feedback for analysis through in-app surveys, online reviews, social media mentions, and customer interviews. Source: G2.

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Social Listening Is Important, But Listening To Intelligently Even More So: Three Reasons Why…

The Marketing & Growth Hacking Publication

There are various software such as Hootsuite Insights, Talkwalker, Synthesio, Audiense, Reddit Keyword Monitor, Quora, and AgoraPulse to track every piece of information about your business on the internet. A single bad review could lead to the loss of a potential customer. source The key to responding on the platform is speed.