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Measurement: What SaaS platform builders need to know to prepare for growth, Part 3

CloudGeometry

Part 3: Measurement One of the great breakthroughs of SaaS as a business strategy is in how it puts users and subscribers front and center of software development and keeps them there. DevOps has largely completed the evolution of systems monitoring from the datacenter/IT worldview to what is commonly referred to as observability.

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User Model: What SaaS platform builders need to know to prepare for growth, Part 1

CloudGeometry

Part 1: User Model & Onboarding If you have a business model, you have put together ideas about users. Put another way, the user model describes the “who” of what your software does. Let’s do that by viewing that next level through the lens of onboarding. Onboarding in SaaS is an end-to-end process.

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Understanding Multi-tenancy, the Keystone of SaaS

CloudGeometry

Behind the curtain, selling essentially the same software to different users and companies, again and again, relies on a distinct product architecture: secure multi-tenancy. The Fundamental Goal of SaaS tenant Isolation – Know what tenancy is, its types, and key services from a user/customer context. Let’s take a closer look.