Development, SMB and Telecommunications

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Telecommunications

What is a good Net Retention Rate in SaaS?

CustomerSuccessBox

FEBRUARY 28, 2022

Although it is a company providing telecommunication services it takes real charges and has managed to keep its margins high as a software company of about 52% at $2B in ARR. Enterprise is stable whereas SMB’s are skyrocketing in Shopify. When you are scaling we see that enterprises grow but here the SMBs are growing faster.

Retention

Retention SaaS Payments Payments Payment Methods

PODCAST 01: Walking the Road from Individual Contributor to Management

Sales Hacker

APRIL 16, 2018

I went to work for a company called Winstar Communications, which was a small local telecommunications company in the midst of the telecom deregulation of 1996. Do you develop it right from the beginning just as you’re hiring the first batch of AEs, but I would think that you phase it in based on milestones that the business hits.

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SaaS Brief

What is a good Net Retention Rate in SaaS?

PODCAST 01: Walking the Road from Individual Contributor to Management

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