Customer Success Payments Seminar Underperforming Technical Team 
ChurnZero
AUGUST 14, 2020
At ChurnZero, we’re humble enough to admit that Customer Success software can’t do it all, and quite frankly, it shouldn’t. We stick to our circle of competence and focus on our area of expertise: Customer Success software. It’s Customer Success for us. Customer Relationship Management (CRM) Software.
SaaStr
AUGUST 9, 2019
What ratio of revenue is healthy for professional services to account for? When should one look to hire their first customer success reps? Here’s what Eyal and Megan talk about: How to develop software faster. What sort of terms make them less beneficial for the vendor? * How does Vikas think about professional services?
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User Pilot
MARCH 25, 2024
Because it improves your business’ profitability, understanding and reducing churn also gives you a better customer acquisition cost to customer lifetime value (CAC: CLV) ratio. To calculate the churn rate, divide the number of customers lost by the total number of customers at the beginning of that period.
Sales Hacker
MARCH 2, 2020
You Can’t Teach a Kid to Ride a Bike at a Seminar. Integrity Selling for the 21st Century. Strategy and Process. Sales Development and Prospecting. The Sales Development Playbook. Predictable Revenue. The 5 Dysfunctions of a Team. The Little Red Book of Selling. Unbreakable Laws of Selling.
Intercom, Inc.
AUGUST 29, 2019
It’s no surprise that one of the key levers for growth as you go from startup to scale-up is your sales team. How quickly you’re able to accelerate growth depends on your ability to build a nimble sales org and develop a strong sales strategy. There were a thousand people in this seminar that he was doing, and it was just Q&A.
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