saas-team-performance-accelerator 
User Pilot
FEBRUARY 22, 2024
Customer lifetime value , repeat customer rate, product adoption rate, and customer churn rate are key metrics to measure alongside your customer retention rate. Personalize the experiences of your new customers to accelerate their time to value. Why is retaining customers important in SaaS?
SaaStr
NOVEMBER 21, 2020
In Today’s Episode We Discuss: * How Rob made his way into the world of SaaS as a product manager and how that led to his founding Salsify over 8 years ago. * How does Rob think about the bundled vs unbundled thesis within SaaS? When is it right for SaaS companies to turn down potential customers? Rob Gonzalez: Yeah.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
User Pilot
FEBRUARY 21, 2023
User adoption is essential for B2B SaaS companies, as it helps customers to learn about your product, adopt features , stick around, and nurture product growth. And your role at a customer success team? Here are four steps for building a user adoption strategy: Do customer research and create user personas.
SaaStr
JUNE 16, 2020
Leveraging survey data from 66+ enterprise SaaS companies, Matt Garratt, Managing Partner of Salesforce Ventures shares the landscape of how businesses are shifting their sales & GTM strategies to react to today’s uncertain times. So I think that is somewhat of a good news in this in that SaaS businesses are sticky.
User Pilot
FEBRUARY 21, 2023
User adoption is essential for B2B SaaS companies, as it helps customers to learn about your product, adopt features , stick around, and nurture product growth. And your role at a customer success team? Here are four steps for building a user adoption strategy: Do customer research and create user personas.
SaaStr
SEPTEMBER 13, 2020
If you look back on February 5th, 2019, which was the SaaStr Annual, hopefully many of you were there in person, we gave the state of the cloud presentation and talked about the power of the industry, and the power that’s been building in terms of market capitalization of just the public cloud companies and what they show.
User Pilot
MAY 9, 2024
The article will teach you how to design an onboarding strategy for your SaaS. TL;DR Customer onboarding helps new users understand and engage with a SaaS product effectively. This accelerates the traditional sales process because it helps convert new users into paying customers. Jobs-to-be-done.
Expert insights. Personalized for you.
52 
Let's personalize your content