OpenView Labs

NOVEMBER 30, 2021

The ‘haves’, defined by growing quickly out of the gate and then maintaining 50% or faster revenue growth at significant scale, have seen their valuations skyrocket over the years. The first call with a candidate is no longer an interview; it instead needs to be 100% focused on setting the hook. Get more from your existing customers.

Payment Services 80

Payment Services Benchmarks SaaS Payments Merchant Services 80

Sales Hacker

JUNE 7, 2021

Guidance shouldn’t just be around high-level attributes for the prospect like revenues or number of offices but should get into factors that are specific for your proposition. For example, a minimum number of maintenance technicians would be critical if you sell a field service app. Professional services/customer success.

Sales Recruiting 109

Sales Recruiting Payment Services Payment Methods Sales 109

SaaStr

AUGUST 15, 2020

So I’m Nick Mehta, CEO of Gainsight and you probably have heard of Gainsight in the world of customer success and really excited to have two different voices in the world of how companies think about their customers. We’ve got everything from self-service all the way up to the enterprise.

Payment Methods 188

Payment Methods Merchant Services Scale Payments 188

Intercom, Inc.

JULY 14, 2022

How are you feeding back customer insights to the product team? If you’re short on time, here are a few quick takeaways: Focus on building services and products that meet your customer’s needs – not just today’s, but also tomorrow’s. Share the customer’s must-haves with the product team.

Scale 118

Scale Sales Hiring Payment Solutions Payment Services 118

SaaStr

MAY 14, 2023

Algolia went from zero to seven figures in revenue in 12 months, and the launch of their search as a service product, and grew pricing from $19 a month to $100,000, which sounds amazing. They built themselves into a core platform for HR 2.0 web services. And then Enterprise is more like a standardized process.

Sales Hiring 225

Sales Hiring Sales Recruiting Scale Payment Methods 225

SaaStr

NOVEMBER 21, 2020

Below, we’ve shared the transcript of Harry’s interview with Rob. I was working on a startup that was an early mobile payment platform. It was basically using Bluetooth and an app on PalmPilots to do wireless payments in restaurants. And there’s a lot of benefit to running a software as a service, in general.

SaaS Payments 246

SaaS Payments Scale Payment Services Payment Solutions 246

Sales Hacker

MARCH 2, 2020

Integrity Selling for the 21st Century. Strategy and Process. Predictable Revenue. The Challenger Customer. Leveraging transparency and vulnerability in your presentations and your negotiations leads to faster buyer consensus, larger deals, faster payments, longer commitments and more predictable sales forecasts.

Scale 141

Scale Sales Hiring Sales Recruiting Payment Methods 141