Customer Success, Enterprise readiness and Growth Hacking

Customer Success

Enterprise readiness

Growth Hacking

Dear SaaStr: What’s The Number One Challenge for Scale-Up Stage Founders?

SaaStr

MARCH 1, 2024

You can smother customers with love alone in the early days, but as you scale, you need a seasoned customer success team and VP that has done this before. You will need a VP of Engineering to manage these processes, recruit and build the team, and make your product more secure and enterprise-ready.

Scale

Scale Part-Time VPE CTO Hire Fractional VPE

What’s The #1 Challenge After $1m-$2m ARR?

SaaStr

JUNE 23, 2020

You can’t hack it forever. You can smother customers with love alone in the early days, but as you scale, you need a seasoned customer success team and VP that has done this before. Upsell and retention is an art, science and craft. You’ll need more than 5–6 core engineers to go big. She can be your CTO forever.

Part-Time VPE

Part-Time VPE CTO Hire Fractional VPE Sales Recruiting

Webinars

Generative AI Deep Dive: Advancing from Proof of Concept to Production

Understanding User Needs and Satisfying Them

Beyond the Basics of A/B Tests: Highly Innovative Experimentation Tactics You Need to Know

Leading the Development of Profitable and Sustainable Products

How To Get Promoted In Product Management

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SaaS Brief

Dear SaaStr: What’s The Number One Challenge for Scale-Up Stage Founders?

What’s The #1 Challenge After $1m-$2m ARR?

Webinars

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