Totango

APRIL 5, 2019

Customer success metrics are used to discover what kind of customer experience you are really delivering. The goal of customer success is to generate recurring revenue by creating customer lifetime value. And with customer success metrics, you can measure whether your efforts are working.

Customer Success 73

Customer Success Metrics Customer Lifetime Value Product ROI 73

Totango

JULY 16, 2019

By investing in the long-term success of customers, you can draw repeated yield through subscription renewals and upsells that result from customer lifetime value while also providing consistent value to your customers. And this repeated revenue stream is the lifeblood of SaaS and related enterprises.

Customer Lifetime Value 68

Customer Lifetime Value Outsourced Development Product ROI Customer Success 68

Totango

JULY 16, 2019

By investing in the long-term success of customers, you can draw repeated yield through subscription renewals and upsells that result from customer lifetime value while also providing consistent value to your customers. And this repeated revenue stream is the lifeblood of SaaS and related enterprises.

Customer Lifetime Value 48

Customer Lifetime Value Outsourced Development Product ROI Customer Success 48