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Reasons That Make Customer Success a Must to be Represented at C-Suite Level

SmartKarrot

Thanks to their extensive experience coaching and interacting with customers, CS teams have an exclusive perspective as they are on the frontlines of the customer-company relationship. Responsible for recurring revenue in SaaS-based economy dealing with renewals and expansion.

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CEOs and CXOs of FullStory, Sendbird, mmhmm, Miro, ChurnZero, Canva, HackerOne Join SaaStr Annual 2021!!

SaaStr

Viviana Faga, Investor & Advisor @ Coda. Christine Spang, Co-Founder and CTO @ Nylas. Dave Walters, CTO @ Hired. Jenn Knight, Co-Founder, CTO @ AgentSync. Suzanne Xie, Head of Invoicing @ Stripe. Brian Peterson, CTO @ Dialpad. Melonie Dodaro, CEO @ Top Dog Social Media.

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Using Buffer to Grow a Paid Newsletter's Traffic by 2.5x

Buffer Resources

Then he became CTO at Bezos Academy, a non-profit organization founded by Jeff Bezos. He wanted to see if he could create a source of revenue through a combination of subscriptions and corporate training services. He spent 12 years at Amazon, leading organizations as a general manager and technology director.