What Does it Take to Get CX Right? [It’s Not Just the Technology]
SmartKarrot
DECEMBER 16, 2021
Customers are your biggest advocates, and a happy customer will leave reviews, aid-in word-of-mouth marketing, and convert new prospects who on the fence. In 2020, as our digital activity footprint grows, companies can gain from positive organic PR on social media. WHY do we buy? You gain from organic promotions.
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