Helping from afar: Running customer support remotely
Intercom, Inc.
MARCH 10, 2020
But as we consider how we take our customer support fully remote, we are rethinking how we would use our workflows, automation tools, and day-to-day rituals to protect our team dynamics and productivity. If you’re in the same boat as us, here are some strategies that we’re thinking about. A smart meeting strategy.
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