compliance Customer Support Metrics Sales Recruiting 
SmartKarrot
NOVEMBER 22, 2022
Consistently meet targets for customer satisfaction, issue resolution, cross/up-sell, and the economics of customer care organization. Build an engine for positive team growth across recruiting, training, management, and operations. Set and monitor performance targets and metrics for the UK team CSM organization.
SmartKarrot
FEBRUARY 9, 2023
Role: Head of Customer Success Location: San Francisco, CA, United States Organization: Ikigai As the Head of Customer Success, you’ll manage the onboarding of new clients and ensure a smooth transition from sales. Promote a culture and metrics centered on customer satisfaction and responsiveness.
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SmartKarrot
FEBRUARY 8, 2023
Manage Customer Success Activities like Onboardin, Training, Professional Services, Customer Support, Customer Success Management etc, Create cadence for review within the team. Monitor business and process metrics to measure and manage customer care and moderation health and effectiveness.
Stax
FEBRUARY 19, 2024
Software as a Service (SaaS) has made business software more accessible by offering cloud-based, on-demand access to a range of solutions, from project management and collaboration to sales and marketing. Dense or complicated programs cause customer dissatisfaction or even early terminations of subscriptions.
ProfitWell
OCTOBER 1, 2019
Chances are, that plan will fall short on actually retaining and recruiting top talent. On top of that, if you know anything about recruiting, you know that some of the most talented people are sitting at their desks today and are not thinking about your organization, and they are certainly not on your jobs page. Compliance.
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