Company Culture Marketplace as a Service Metrics Underperforming Technical Team 
SaaStr
JANUARY 28, 2020
Our monthly self-service churn went from like 3% to like 9%, right? If something bad happens, you’re going to have to cut your burn, probably. Maria : Oh, I’ll take the number one thing to improve your culture. And we didn’t know that these companies would last decades, right? We were wrong. Aaron : No.
SaaStr
MAY 15, 2020
Why does Bridget believe the best starting point for customer success is “company culture and value”? How does company culture impact the quality of customer success? Where do most teams go wrong in implementing the role out of their CS strategy? In practice, what can one do to improve it? Who has done this well?
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SaaStock
FEBRUARY 14, 2019
The SaaStock team will be landing in São Paulo to run the region’s first Pan-Latin American SaaS conference, SaaStock LatAm. He dropped out of Stanford Graduate School of Business and then co-founded LeaseExchange, an online marketplace for equipment leasing. Talk: Panel on Best Practices of Hiring for Culture Creation.
SaaStr
NOVEMBER 21, 2020
Rob Gonzalez: Operationally, I look at, in particular, my experience at Endeca, but also another startup that sold to pharmaceutical companies and other life sciences businesses and financial services companies called Cambridge Semantics. And there’s a lot of benefit to running a software as a service, in general.
SaaStr
DECEMBER 10, 2019
WePay CEO Bill Clerico and COO Tina Hsiao discuss how the company went from launch to acquisition. WePay is a payments company for platform businesses like marketplaces, crowdfunding sites & small business software. Bill Clerico : We kind of instantly became one of the best funded FinTech companies in the Valley.
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