Intercom, Inc.

JANUARY 5, 2022

Cyber attacks have gone up 125% from the previous year, and with companies shifting to partial or fully remote settings, it shows no sign of slowing down. Cyber security and compliance, it turns out, is in demand. Portfolium was eventually acquired, but the team behind it never stopped thinking about a better way to do it.

Scale 211

Scale Software Review compliance Technical Review 211

SaaStr

MARCH 26, 2019

Scaling the company’s employee base, sales teams, marketing, and operations—all while preserving its culture—has required a laser focus on first principles, smart processes, and effective hiring. Write down your principles (like your mission statement) and use it very early for guiding culture and decision making.

Scale 157

Scale Payment Services Payment Methods Scaling 157

SaaStr

MARCH 18, 2019

Scaling the company’s employee base, sales teams, marketing, and operations—all while preserving its culture—has required a laser focus on first principles, smart processes, and effective hiring. Our team is in Room 111. They were self taught developers. Your registration. We’re doing office hours all day.

Scale 119

Scale Payment Services Payment Methods Sales Hiring 119

SaaStr

JANUARY 10, 2020

Prior to Crossbeam, Bob founded Stitched, a powerful ETL service built for developers that was acquired by Talend in 2018. Listen to the start of the episode for a promo code to our upcoming events! Prior to Crossbeam Bob founded Stitched, a powerful ETL service built for developers that was acquired by Talend in 2018.

Sales Hiring 131

Sales Hiring Scale Outsourcing Services CTO Hire 131

SaaStr

AUGUST 22, 2020

And honestly, we’re limiting ourselves by proximity on recruiting a diverse best-in-class team. You have to continually take a pulse of your team and how they’re feeling. Aaron Levie: Everybody had their digital team. At the exact same time, that company hadn’t moved basic applications to the cloud.

Sales Recruiting 148

Sales Recruiting Cloud CTO Hire Scale 148

SaaStr

DECEMBER 10, 2019

Bill Clerico : We kind of instantly became one of the best funded FinTech companies in the Valley. We grew our team by 50% this year, continuing to grow. A lot of companies show trillion dollar market sizes. So I think like anything it’s been good and bad. And I think our team has done that too.

Payment Services 134

Payment Services Merchant Services Payment Solutions Payments 134