Remove Communication Remove Metrics Remove Payment Methods Remove Venture Capital
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Understanding the SaaS business model

ProfitWell

Recurring payments. The software-as-a-service business model involves providing a subscription service, so you will have to worry about getting payments every month/year as opposed to only once. Recurring payments take the form of monthly recurring revenue, otherwise known as MRR. In SaaS, clients do not buy hardware.

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The New Rules of Indie Hacking Through A Recession

Outseta

As Channing’s post highlights, even many prominent VCs are admitting that now might not be the best time to head down the venture backed path—and I think all the layoffs and turmoil that the tech industry is experiencing is evidence that even in good times we haven’t been thinking about building companies the right way anyways. Think SpaceX.

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Three chief customer officer job descriptions we love

ChurnZero

SaaS enables customers to trade the large capital expenditures associated with traditional enterprise software for smaller operating expenses: a lower cost of entry, and minimal IT infrastructure to manage. What we love about it: Business, customer and financial metrics are evenly cited multiple times in the description.

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Flow’s Daniel Scrivner on the brave new world of asynchronous productivity tools

Intercom, Inc.

As the CEO of Flow , a flexible project management app for teams, Daniel is working to create a productivity tool that defies conventional metrics, meaning that it simply allows you to get your most important work done without monopolizing the time you spend in the software itself. billion in 2015. How will you stand out from the pack?

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Customer Success: The Definitive Guide to Customer-centric Growth 2020

Sixteen Ventures

In 2019 I worked with amazing companies, venture capital firms, and startup accelerators around the world. Metering / Billing / Payment Process. Customer Success Goals: Cohorts, Metrics, and Prioritization. How do I target my customers when they’re not online? Communication. Customer Acquisition.

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Seed Investing Today: What’s Changed, What Hasn’t with Aileen Lee and Jason Lemkin (Video + Transcript)

SaaStr

Personally, our team has been holding back a little bit. What I personally have seen in my little portfolio and the founders I work with is what I call the COVID beneficiaries. Look, okay, let’s say half your business sells to eCommerce, but 20% sells to live events. Are you more excited about eCommerce?

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Is Seed the new Series A? (Video + Transcript)

SaaStr

I’m the founder of Blossom Capital. We’re a team of former investors and operators from the likes of Facebook, Deliveroo, and the Swedish payments company Klarna. Emilie : The way I see it, the bar is higher because on the … because of education, there has been a metrics war. ” That’s not proven.

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