70+ Experts Reveal the Best Customer Retention Strategies During COVID-19
SmartKarrot
NOVEMBER 2, 2020
Jason Parks, President and CEO, The Media Captain. In this mix, it is necessary to find efficient ways to sustain your business. According to Marketing Metrics , the rate of success while selling to an existing customer is close to 70%, while the same for a new prospect is 5-20%. Rand Fishkin, Co-founder and CEO, SparkToro.
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