cloud efficiency Investment Metrics Scaling 
SaaStr
JULY 5, 2023
I like this chart a lot showing both the awesome power of high NRR, and also how you have to invest in customers that scale with you over time. High NRR is magical, but NRR as a metric isn’t a GAAP metric. But it leans in big with a sales-driven motion of big customers as their accounts scale. #7.
SaaStr
JULY 24, 2023
This chart shows the awesome power of high NRR and how you have to invest in customers that scale with you over time. #3 in ARR, but what a lot of people at scale have trouble with is getting new customers. High NRR is magical, but NRR as a metric isn’t a GAAP metric. At that scale, you need $100k and $1M+ deals.
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