FastSpring

JANUARY 27, 2022

Each of the companies Jon worked with lowered churn by creating a better notification process, including a reminder about their renewal six weeks prior to the billing cycle. In this piece, we offer seven case studies from SaaS companies — small tweaks they made to reduce churn and increase customer LTV. Small things matter,” Jon added.

Merchant Services 111

Merchant Services Payment Services SaaS Payments Payment Solutions 111

Baremetrics

NOVEMBER 9, 2021

Lower Churn Prepare for a Sale Where to Sell Going it Alone Through a Private Sale Working With a Broker for a Win-Win Situation. An example of synergy could be an ecommerce brand aggregator acquiring an ecommerce tool to scale the primary business. Churn Rate Churn rate basically defines the long-term trajectory of a business.

SaaS Payments 105

SaaS Payments Technical Review Development Team Review Software Review 105

Intercom, Inc.

JANUARY 23, 2020

In the company’s early days, the team prioritized building integrations and doing co-marketing with big payment processors and subscription billing platforms. Here’s Nick on how ChartMogul approached partnerships: “We launched integration with Stripe first, so doing co-marketing with them, getting on their app store.

Underperforming Technical Team 183

Underperforming Technical Team Scale Payments Payment Services 183

SaaStr

MARCH 13, 2020

Pipe’s lending model is so centered around churn prediction, what does their churn analysis look like at Pipe? How does Harry think about the right way to structure churn postmortems? And when I was young, I used to travel the country with him setting up his market store to sell clothes. And what are the drivers?

SaaS Payments 218

SaaS Payments Payment Methods Finance Payments 218