Intercom, Inc.

NOVEMBER 30, 2021

Juggling outdated, disjointed tools is a recipe for team burnout, customer dissatisfaction, and ultimately, churn. Powered by a modern business messenger , it scales your ability to answer more questions from more customers without increasing headcount, budget, or hours logged. Integrated knowledge base. Team Inbox.

Technical Review 249

Technical Review Customer Support Payment Methods Payment Solutions 249

SaaStr

FEBRUARY 11, 2021

Because sales is a lead-driven but headcount- closed business. In sum -> Learning and understanding how to maximize the revenue per lead. OK, adding in churn, you’re going to have to add another >$1m+ ARR … quickly. No Revenues”. How do you deal with FUD in the marketplace? . Sales Strategy.

Sales Hiring 363

Sales Hiring Scale Sales Recruiting Sales 363

SaaStr

JUNE 16, 2020

I’m going to first talk about some of the insights that we’ve gotten from serving Salesforce Ventures portfolio companies, both in terms of what they’re seeing in the market and how bookings and churn and things like that are heading, but then also how they’re adjusting to this on their go to market strategies.

Sales Hiring 168

Sales Hiring Scale SaaS Payments Payment Services 168