Remove Churn Remove Enterprise readiness Remove Headcount Remove Interviewing
article thumbnail

Gong’s Linda Lin on customer success strategies for moving upmarket

Intercom, Inc.

These evolving demands from enterprise customers bring with them different skillsets customer success managers need to hone. So how do you create a strong, enterprise-ready team? You can also read the full transcript of the interview, which has been lightly edited for clarity, below. Finding the right skillset.

Scale 177