Churn cloud efficiency Enterprise Investment 
SaaStr
JULY 5, 2023
I like this chart a lot showing both the awesome power of high NRR, and also how you have to invest in customers that scale with you over time. But those accounts grow dramatically over time, and don’t really churn. Top 100 Customers are 33% of Revenue, and Enterprise Customers are 75% of Revenue. Go long, invest long.
SaaStr
JULY 24, 2023
Folks pulled usage down as much as they could to save money, although logo churn remained low. Are we near or past the lows in SaaS and Cloud buying patterns? This chart shows the awesome power of high NRR and how you have to invest in customers that scale with you over time. #3 Enterprise Customers Are 75% Of Revenue.
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