Has Your SaaS Hit A Growth Ceiling? 12 Ways To Reignite Growth
Chargify
AUGUST 17, 2017
For instance, if you normally track Customer Lifetime Value (CLV) as a KPI, you may not notice when Customer Acquisition Cost (CAC) drastically increases. Were there external factors, such as industry changes, that would account for the anomalies? You may also want to analyze metrics you don’t normally prioritize.
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