Business Model, Cost optimization & reporting, Customer Success and Onboarding

Monetization: What SaaS platform builders need to know to prepare for growth, Part 2

CloudGeometry

MARCH 3, 2022

When you are solving a relatively new problem for your particular set of customers: the time required to make a decision about subscribing to your platform may be longer. This has consequences both for the cost of onboarding a customer, as well as the cost of maintaining the customer during the discovery period.

Well Architected Framework

Well Architected Framework VPCs (Virtual Private Cloud) SaaS Cloud

What Does it Take to Get CX Right? [It’s Not Just the Technology]

SmartKarrot

DECEMBER 16, 2021

Did you know that the more a company invests in CX, the more cost-optimized that particular account becomes? By prioritizing experience, you save money in the long-term, making each existing customer more profitable and thereby reducing efforts needed for new customer acquisition. Setting up a CX organization.

Technical Review

Technical Review Technology Cost optimization & reporting Customer Lifetime Value

SaaS Brief

Monetization: What SaaS platform builders need to know to prepare for growth, Part 2

What Does it Take to Get CX Right? [It’s Not Just the Technology]

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