Navint

APRIL 3, 2019

While we want our recurring revenue stream to grow “up and to the right” as our companies mature, Navint has found that, at a certain point in time, the business performance can start to unintentionally erode. Exploring : Starts with an idea about launching a recurring revenue business or service line.

Revenue 45

Revenue Scale Compensation Innovation 45

OpenView Labs

MAY 13, 2021

Customer segmentation is the way. What is customer segmentation and why does it matter? Also known as market segmentation, customer segmentation is the division of potential customers in a given market into discrete groups. A bonus for marquee customers (to represent their value as a marketing asset).

Scale 60

Scale Underperforming Technical Team Technical Review Software Review 60

Sixteen Ventures

DECEMBER 31, 2019

Whether you have a Software-as-a-Service, subscription or membership business or you sell one-off products or services and simply want to do business with your customer more than once, Customer Success should be your driving purpose. Understanding Customer Success Management Compensation Models.

Customer Success 136

Customer Success SaaS Payments Payment Solutions Payment Services 136