Intercom, Inc.

JULY 21, 2022

If you have a brand or advertising campaign and you’re working with an external agency, how do you not need to change the workflows that you do internally for that external partnership? And so we hired somebody who had a lot of experience and could recommend ways to build the team. Rachel Hepworth: Exactly. Andrew Chen: Exactly.

Outsourcing Services 215

Outsourcing Services Sales Hiring CTO Hire Acquisition 215

SaaStr

AUGUST 15, 2020

We’ve got everything from self-service all the way up to the enterprise. So how we accomplish something at the enterprise level in a one to few or a one-to-one or a one to few is very different to how you would accomplish it in a self service model. Is it wanting to control their brand? Nick Mehta: Yeah. Jay Snyder: 100%.

Payment Methods 194

Payment Methods Merchant Services Scale Payments 194

Sales Hacker

AUGUST 18, 2020

But ultimately, who we are today and who we have been over the last several years is really a company that’s been able to aggregate unique data sets across the travel industry, and now we’re moving into adjacent marketplaces as well. Sam Jacobs: Is it a subscription service? So what do we do, right?

Subscription 106

Subscription Payment Features Scale Underperforming Technical Team 106