What Does it Take to Get CX Right? [It’s Not Just the Technology]
SmartKarrot
DECEMBER 16, 2021
Right now, as we prepare for economic flux and conservative demand from customers, companies need to drive up their CX quality if they are to grow the business. The world’s most notable brands, in every sector, are recognized for the CX they offer. 2020 will see businesses face several roadblocks to BAU operations.
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