SaaS Cost of Goods Trending Down – By How Much?
OPEXEngine
JANUARY 17, 2020
Downward trending cost of goods (COGs) benchmarks are improving SaaS gross margins. Competitive service offerings and new technologies are driving down costs to maintain SaaS infrastructures. A review of 18 public companies confirms that employee activities included in COGs are for customer support and for platform operations.
Let's personalize your content