Benchmarks Customer Lifetime Value SaaS Payments Underperforming Technical Team 
FastSpring
APRIL 26, 2022
Last week, I canceled an annual SaaS subscription (I had three weeks left until renewal). In the language of SaaS, I churned. In part one, we cover benchmarks and common churn formulas. In part two, we’ll cover five churn-prevention strategies that have been successful in other SaaS businesses. Table of Contents.
Baremetrics
NOVEMBER 2, 2021
Shopify is a huge opportunity for developers looking to expand into the micro-SaaS space. The Shopify App Store brings together Shopify app developers and Shopify shop owners for their mutual benefit. Why you need to track business metrics for Shopify App Developers 10 business metrics for Shopify App Developers 1.
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User Pilot
MARCH 9, 2023
Want to improve the current customer attrition rate in your SaaS company? Customer attrition is one of the main problems for SaaS companies. Although you’ll inevitably lose customers occasionally, you should always keep the attrition rate at a minimum. What causes customer attrition?
ProfitWell
MARCH 11, 2020
Why you need to understand your customer retention metrics. Creating effective marketing campaigns, R&D strategies, and sales processes require a clear and consistent understanding of your customers. In particular, your customer retention metrics are a critical component of long-term business planning.
ProfitWell
SEPTEMBER 24, 2019
Every SaaS company might be different—but almost every single one makes the same mistake that puts the company in jeopardy: it doesn't understand its pricing. Companies pour blood, sweat, and tears into creating a great product and bringing in new customers. How is SaaS pricing different? Gain a competitive advantage.
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