Benchmarks Business Model Headcount Payment Methods 
SaaStr
SEPTEMBER 19, 2023
Many of the fundamental business models that were once engraved in the SaaS playbook are now changing thanks to a tougher macro environment and a maturing market. PST, Stephanie Opdam, Partner at Notion Capital, shares four business model changes that will allow SaaS companies to build resilience and staying power over time.
Sales Enablement, SaaS and Growth
JULY 24, 2018
During this period I’ve learnt more than I ever thought possible about the SaaS business and my personal growth has accelerated with each passing year. To build upon my previous point - churn is really important and NPS is a metric SaaS businesses can and should use to identify customers that are at risk of quitting.
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