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11 Key SaaS Roles and Responsibilities in 2023

User Pilot

Confused about trying to understand SaaS roles? SaaS companies have many moving parts, and it can be difficult to determine who does what. TL;DR SaaS, or “Software as a Service,” is a business model that delivers centrally hosted software to subscribers over the internet. What is a SaaS business model?

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How to Write Effective Dunning Emails (30+ Examples Included)

Baremetrics

When most SaaS companies talk about reducing churn, they’re usually referring to voluntary churn. The customers who actively cancel their subscription. The customers whose subscriptions end because their credit card payments failed and they never made up for the payment. I’m talking about involuntary churn.