Microsoft’s Lili Cheng on making bots more human
Intercom, Inc.
AUGUST 9, 2018
Here are four key takeaways: In 1995 – long before social networking and even the ubiquity of cell phones – Lili worked on an IRC system that was ahead of its time. That includes things like our bot software, bot framework, the Azure bot service, language understanding and more. Lili: I see them as one in the same system.
Let's personalize your content