To Manage a Call Center Efficiently see what Employees Really Think
Upscope
JUNE 9, 2021
There are plenty of happy smiling recruitment videos for call centers on Youtube but the real data on how people feel can be found in the comments section. Every call center ceo/manager should spend AT LEAST a full shift on the phone." A couple of them our team did. This job has given me a fear of talking on the phones.”
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