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And I remember being at that Dreamforce in 2009, which was awful. Our monthly self-service churn went from like 3% to like 9%, right? ” I’m like, “I get that we kind of have figured this out with engineers and it’s still hard, right?” I mean, literally. Every retail shop was closed by 2000.

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Finally, before YesWare, she was VP of Sales @ Engine Yard, where she tripled monthly recurring revenue, over the course of her 3+ year tenure, in 3 key leadership roles. Why does Bridget believe the best starting point for customer success is “company culture and value”? Before Tidelift, Bridget was VP of Sales @ Logz.io

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Q&A with Maria Pergolino, Anthony Kennada, Aaron Ross and Jason Lemkin (Video + Transcript)

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