Remove AWS Remove Churn Remove Operational efficiency. Remove Subscription
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Using Gross Margin to Score Your Product’s Maturity

OpenView Labs

Operational efficiency and COGS. The pressure that growth puts on operations increases COGS, thereby compressing margins. For example, when coming to a cloud vendor, deciding to be vendor agnostic at the time of product design ensures you aren’t tied down to AWS, Microsoft Azure, or Google Cloud.

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Oct 17 – Customer Success Jobs

SmartKarrot

Role: Customer Success Director Location: Remote, United States Organization: Vonage As a Customer Success Director, you will maintain a portfolio of accounts with low churn, high adoption, and high health scores. Ensure customers are taking a ‘never lose a subscription’ approach. Know your assigned customers’ business inside out.