Intercom, Inc.

DECEMBER 31, 2019

The most triumphant transfer of control from an original generation leader to a new CEO was surely that of Microsoft, which pivoted from chasing after Apple’s success in the consumer space under Steve Ballmer (don’t mention Nokia ) to successfully focusing on the cloud under Satya Nadella (please do mention Azure). The decade ahead.

Payment Solutions 259

Payment Solutions Payment Methods Software SaaS Payments 259

ProfitWell

SEPTEMBER 10, 2020

Running your own server to handle your customer's valuable data requires a huge investment to match the same level of security and reliability that comes baked into services like Amazon AWS and Microsoft Azure cloud. This has always been a bad idea, but in the days of machine learning and massive data, it can kill a business.

SaaS Payments 66

SaaS Payments Trends Merchant Services Payments 66

SaaStr

SEPTEMBER 13, 2020

We’ve all seen AWS and what they’ve done with their platform. Azure has been gaining on them rapidly and is growing a double that rate. One of the early co-investments with my prior firm in Bessemer was in Shopify. Invest, do whatever you can when they go because it’s a tell when they start looking good.

Sales Hiring 156

Sales Hiring Scale Payments Cloud 156

SmartKarrot

JANUARY 18, 2022

India has seen exponential growth in SaaS investments in the last decade. Instead of marketing, Zoho invests in R&D and customer service. This company uses IoT and machine learning to help businesses run more smoothly. The company is aimed at providing solutions for companies invested in remote hiring.

SaaS Payments 11

SaaS Payments Payment Solutions Payment Methods Payments 11