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Q&A with Maria Pergolino, Anthony Kennada, Aaron Ross and Jason Lemkin (Video + Transcript)

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And I remember being at that Dreamforce in 2009, which was awful. Our monthly self-service churn went from like 3% to like 9%, right? I think that’s just really going to work five years from now, in 2024. ” I’m like, that sounds awful. I mean, literally. Every retail shop was closed by 2000.