What is a good Net Retention Rate in SaaS?
CustomerSuccessBox
FEBRUARY 28, 2022
Best Practices: Freemium is a direct conversion and lead generation strategy. This was all spiked up at the first quarter for Shopify in 2021 due to covid but some fine day it has to slow down and it hasn’t come yet. So, the pricing increase strategy still works as they scale. 110% NRR from payment add ons.
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