Customer Satisfaction: Benefits, Examples & Importance
Neil Patel
JUNE 17, 2021
consumers who love a product or brand would ditch it after several poor experiences. More concerningly, almost one in five would do so after a single bad experience. To give just one example, 87 percent of consumers read online reviews for local businesses in 2020, up from 81 percent in 2019. Implement Constructive Feedback.
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